| Introduction
1. This Privacy Policy is Laser Exchange’s
official online privacy policy and it applies
to all personal information collected by Laser Exchange. In this policy we explain how and why
we collect your personal information, how we use
it, and what controls you have over our use of
it.
2. Laser Exchange’s is committed to complying
with Commonwealth legislation governing privacy
of personal information by businesses and to protecting
and safeguarding your privacy when you deal with
us.
Collection of information
3. Some information provided to us by clients,
customers, contractors and other third parties
might be considered private or personal. Without
these details we would not be able to carry on
our business and provide our services to you.
We will only collect such personal information
if it is necessary for one of our functions or
activities.
4. In particular, personal information is collected
from people in the following situations by Laser Exchange:
- If you contact Laser Exchange, we may keep
a record of that correspondence.
- When you submit your e-mail address to our
web site mailing list.
5. At or before the time the personal information
is collected by us we will take reasonable steps
to ensure that you are made aware of who we are,
the fact that you are able to gain access to the
information held about you, the purpose of the
collection, the type(s) of organisations to which
we usually disclose the information collected
about you, any laws requiring the collection of
the information and the main consequences for
you if all or part of the information is not collected.
Use of information collected and disclosure
of personal information to others
6. We may use or disclose personal information
held about an individual for the primary purpose
for which it is collected (eg. provision of our
services, including administration of our services,
notification to you about changes to our services,
record-keeping following termination of our services
to you and technical maintenance). We may also
use such information for a purpose related to
the primary purpose of collection and where it
would reasonably be expected by you that we would
use the information in such a way. This information
is only disclosed to persons outside our business
in the circumstances set out in this policy or
as otherwise notified to you at the time of collection
of the information.
7. In addition we are permitted to use or disclose
personal information held about you:
- Where you have consented to the use or
disclosure;
- Where we reasonably believe that the use
or disclosure is necessary to lessen or prevent
a serious, immediate threat to someone's health
or safety or the public's health or safety;
- Where we reasonably suspect that unlawful
activity has been, is being or may be engaged
in and the use or disclosure is a necessary
part of our investigation or in reporting
the matter to the relevant authorities;
- Where such use or disclosure is required
under or authorised by law (for example, to
comply with a subpoena, a warrant or other
order of a court or legal process);
- Where we reasonably believe that the use
or disclosure is reasonably necessary for
prevention, investigation, prosecution and
punishment of crimes or wrongdoings or the
preparation for, conduct of, proceedings before
any court or tribunal or the implementation
of the orders of a court or tribunal by or
on behalf of an enforcement body.
Links
8. Our web site may contain links to other web
sites and those third party web sites may collect
personal information about you. We are not responsible
for the privacy practices of other businesses
or the content of web sites that are linked to
our web site. Laser Exchange encourages users
to be aware when they leave the site and to read
the privacy statements of each and every web site
that collects personally identifiable information.
Security and storage
9. Laser Exchange places a great importance on
the security of all information associated with
our customers, clients and contractors. We have
security measures in place to attempt to protect
against the loss, misuse and alteration of personal
information under our control.
10. Personal information is de-identified or destroyed
securely when no longer required by us.
11. Laser Exchange retains the information you
provide to us including possibly your contact
and credit card details to enable us to verify
transactions and customer details and to retain
adequate records for legal and accounting purposes.
This information is held on secure servers in
controlled facilities.
12. Information stored within our computer systems
can only be accessed by those entrusted with authority
and computer network password sanctions.
13. No data transmission over the Internet can
be guaranteed to be 100 per cent secure. As a
result, while we strive to protect user's personal
information, Laser Exchange cannot ensure or warrant
the security of any information transmitted to
it or from its online products or services, and
users do so at their own risk. Once Laser Exchange
receives your transmission, it makes every effort
to ensure its security on its systems.
14. Ultimately, you are solely responsible for
keeping your passwords and/or account information
secret. You should be careful and responsible
whenever you are online.
Access to and correction of personal information
15. Laser Exchange is committed to maintaining
accurate, timely, relevant and appropriate information
about our customers, clients and web-site users.
16. So long as your request for your personal
information is in accordance with the National
Privacy Principles, then we will give you access
to that information.
17. Inaccurate information will be corrected upon
receiving advice to this effect from you. To ensure
confidentiality, details of your personal information
will be passed on to you only if we are satisfied
that the information relates to you.
18. If we refuse to provide you with access or
correct the personal information held about you
by us, then we will provide reasons for such refusal.
Complaints
19. If you have a complaint about our Privacy
Policy or the collection, use or safe disposal
or destruction of your personal information, your
complaint should be directed in the first instance
to us at Email: admin@laserex.com.au
20. We will investigate your complaint and attempt
to resolve any breach that might have occurred
in relation to the collection, use or destruction
of personal information held by us about you in
accordance with the Commonwealth Privacy legislation.
If you are not satisfied with the outcome of this
procedure then you may request that an independent
person (usually the Commonwealth Privacy Officer)
investigate your complaint.
Transfer of information overseas
21. Pursuant to the National Privacy Principles
we may transfer personal information we have collected
about you to someone other than you in a foreign
country only if such transfer is permitted by
the National Privacy Principles.
Cookies
22. Laser Exchange collects information from the
site using "IP files".
23. When you visit the Laser Exchange site to
read, browse or download information, our system
will record/log your IP address (the address which
identifies your computer on the internet and which
is automatically recognised by our web server),
date and time of your visit to our site, the pages
viewed and any information downloaded. This information
will only be used for the purpose of site analysis
and to help us offer you improved online service.
We may automatically collect non-personal information
about you such as the type of Internet browsers
you use or the site from which you linked to our
Web Sites. You cannot be identified from this
information and it is only used to assist us in
providing an effective service on our Web Sites.
Changes to Privacy Policy
24. If Laser Exchange decides to change its Privacy
Policy, it will post changes on this Privacy Policy
page so that users are always aware of what information
is collected, how it is used and the way in which
information may be disclosed. As a result, please
remember to refer back to this Privacy Policy
regularly to review any amendments.
Contacting us
25. If you require further information regarding
our Privacy Policy, please contact us at the following
address: E-mail: admin@laserex.com.au
26. Should you wish to read more information on
privacy legislation or the National Privacy Principles
we recommend that you visit the Federal Privacy
Commissioner's website at www.privacy.gov.au.
Acceptance
27. You accept that your use of this site includes
your acceptance of this Privacy Policy and the
Terms of Use.
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