Laser Exchange strongly recommends that hardware is maintained on a regular basis; once every 12 months at a minimum although some hardware will require more frequent servicing depending on factors such as usage and the external environment. Preventative Maintenance will not only keep your office hardware free from dust, dirt and stray toner particles which can impair print quality, but our technicians will provide a detailed report on each machine which gives early warning of items which are wearing, faulty or may need attention. Knowledge of these potential problems allows you to take rectifying action at your convenience and goes a long way to eliminating emergency situations, which as we all know always happen at the least convenient times!

Click here for a detailed view of the scope of our preventative maintenance offer.

However, if an emergency situation should arise, Laser Exchange will respond very quickly. 

Laser Exchange can generally have a technician on-site within four working hours. This gives you the piece of mind that comes from knowing that your machine will be repaired and back online with the minimum disruption. This emergency call is charged at a rate of $120.00 excluding GST, and includes the first hour's labour.

If parts are required, Laser Exchange technicians carry an extensive range with them onsite to ensure that we can do the job on the first callout if necessary. Laser Exchange parts also carry an average 12 month warranty.

To arrange for fast and efficient servicing of your hardware printers please call Laser Exchange on 9328 1400 or email service@laserex.com.au